Tailored AI solutions
We build AI assistants and agents that use your company's documents and work with your systems. Their tasks are tailored to your organisation's processes. We deploy AI on your premises or in a private cloud, with agreed access and oversight rules.
An assistant helps people find information in procedures, manuals and documentation. We design the solution to respect user permissions and make answer sources traceable.
AI helps summarise a case's history, suggest a category and draft a response. In Mint Service Desk, AI can support the person handling a ticket using its contents and the available knowledge.
Employees ask questions in their own words, and the system helps find relevant information. In an Apache Solr environment, we can combine keyword search with semantic search.
We design how AI works with your existing tools. We define which information an agent may retrieve, which actions it may take and when a human decision is required. Integrations and the agent's level of autonomy are agreed separately for each project.
We start with data, permissions and operational boundaries. We choose local models, ways to share knowledge and rules for recording operations. Before launch, we check data flows and what maintaining the environment will require.
Your own infrastructure lets you manage where data is processed and who can access it. We assess answer quality, performance and oversight using scenarios from your organisation.
You will receive a summary of the results, an assessment of answer quality and speed, and an explanation of the solution's limitations. We will also present technical requirements and a deployment proposal, so you can decide on the next steps.
We define the scope after the pilot. We agree knowledge sources, system integrations, user permissions, action approval rules and acceptance criteria. The proposal also sets out maintenance responsibilities and the costs of subsequent stages.
IP Partner delivers the solution for your business. We use ONPREMA.ai, a solution developed by ITSM Software S.A.
Yes. Our offering covers on-premises infrastructure and private clouds. We match hardware requirements and maintenance arrangements to the model, data and workload.
We agree the level of autonomy for each process. It may include preparing suggestions, acting after approval or carrying out selected actions automatically. We verify the available integrations and safeguards before deployment.
The price depends on the use case, data, integrations and infrastructure. Our proposal sets out the costs of the pilot, deployment and maintenance.
Choose a process where your team spends a lot of time finding information, analysing it or answering recurring questions. Let's work out where to start.
