Illustrative use case · Mint Service Desk
A new colleague was ready to start. Instead, she had to wait
HR Manager at a growing services company
On her first day, Ania had training and a meeting with the team. Her laptop was ready, but application access was missing. Her entry card was waiting at another office. Each department had done its part — using its own checklist.
I was the one combining those lists and asking everyone for updates.
We started using Mint Service Desk to organise workplace preparations. We agreed the information needed, who was responsible and how to track progress. Before the next new hire arrived, I could check what was ready and what needed attention.
When the next person joined, I showed them around the office and introduced them to the team. At last, I had the headspace to do it properly.
What I gained
Better control of preparations and a better first day for new colleagues.
A fictional story based on facts. Portrait generated with AI.
Let's discuss your situation
Tell us how this process works in your company. Together, we will identify the first step.
Explore onboarding in Mint
